Terms of Service

Last updated: July 10, 2026

These Terms of Service ("Terms") govern your access to and use of the website and logistics services provided by LoadLM LLC ("LoadLM," "we," "us," or "our"). By accessing our website or using our services, you agree to be bound by these Terms.

1. Services

LoadLM arranges freight transportation and related logistics services. All services are subject to a separate signed agreement, rate confirmation, or bill of lading, which will control in the event of any conflict with these Terms.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use our services.

3. Quotes and Pricing

Quotes are estimates based on the information you provide and are valid for the period stated. Final pricing may vary based on actual cargo, accessorial charges, fuel adjustments, detention, and other factors.

4. Payment

Unless otherwise agreed in writing, invoices are due Net 30 from the invoice date. Past-due amounts accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.

5. Cargo Claims and Liability

Liability for loss or damage to cargo is governed by the Carmack Amendment (49 U.S.C. § 14706) for interstate motor carriage, applicable international conventions, and the terms of the bill of lading. Claims must be filed in writing within nine (9) months of delivery or expected delivery.

6. Prohibited Use

You agree not to use our website or services for any unlawful purpose or to ship hazardous, illegal, or restricted materials without prior written authorization and full disclosure.

7. Intellectual Property

All content on the LoadLM website, including logos, text, graphics, and code, is owned by or licensed to LoadLM LLC and is protected by U.S. and international intellectual property laws.

8. Disclaimers

The website and its content are provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, LoadLM shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services. Our aggregate liability for any claim arising out of the website (excluding cargo liability, which is governed by Section 5) shall not exceed one hundred U.S. dollars ($100).

10. Indemnification

You agree to indemnify and hold harmless LoadLM LLC and its officers, employees, and agents from any claims, damages, or expenses arising out of your breach of these Terms or misuse of the services.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. Any dispute shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.

12. Changes to These Terms

We may modify these Terms at any time. Changes take effect when posted. Your continued use of the website or services after changes are posted constitutes acceptance.

13. Contact

LoadLM LLC
Email: legal@loadlm.com